Built for any organization

Complete, adaptable, and ready for your workflow

RC Pro is a complete and adaptable root cause analysis software solution that can be fit to companies of any size and across any industry. RC Pro allows your organization to integrate its problem-solving capabilities and insightful reporting into existing business processes.

The quality of each analysis is increased with expert guidance and structure that ensures greater integrity and consistency. The results of your efforts are securely saved, easily communicated and readily shared with others.

Add a license to cart — $495:

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Need it installed on your own network instead? See RealityCharting® Desktop →

RC Pro root cause analysis software on desktop, laptop, tablet, and phone

Why RC Pro®

Capabilities that raise the bar on every analysis

Simplify Complexity

Apply the power of a principle-based problem-solving method to provide consistency and drive standardization.

Increase Accessibility

Unlock your company's potential with easily accessible data built upon an informed history of past events.

Deliver Bottom-Line Results

Maximize your team's efficiency, prevent costly problems from recurring and stop new problems from ever happening.

Features and Benefits

Reinforces the Apollo RCA Method

Ensure robust quality and increased confidence in your solutions with built-in integrity checks. Reinforce your conclusions by collecting and storing evidence and important reference files.

Grow & Protect Institutional Memory

Continually capture and curate institutional knowledge to preserve useful information and maintain access across the organization.

Reporting Capabilities

Utilize flexible reporting options to provide visibility into your entire RCA problem-solving process. Distribute information to the right people, in the right format, with interactive data visualizations and detailed information in highly precise formats and layouts.

Modern Architecture

Easily scale access and application features with secured cloud hosting or on-premise data storage.

Group Building & Permission Setting

Create multiple user group profiles with defined permission settings.

Timelines

Detail a timeline record to help document and shape a single view for any sequence of events.

Common Cause Recognition

Identify trends across your business to help make informed decisions and prioritize areas for improvement.

Assignment Tracking

Set preferences to track solution assignments and task assignments with scheduled email reporting and readily displayed visual reports.

Cause and Effect Charting

Experience the simple and intuitive chart construction that facilitates the contribution of ideas, increases efficiency and delivers a high-quality graphical representation of proven cause and effect relationships.

Solution Generation & Decision Making

Comfortably work together to generate potential solutions that undergo thoughtful criteria checks, solution assessments and return on investment calculations to identify the best solutions.

Step-Wise Support & Structure

  • Wizard window guides new or occasional users
  • Detailed problem definition captures important information
  • Built-in integrity check ensures robust quality
  • Effective solution generation and assessment capabilities
  • Self-paced online training available

Shared Outputs & Reporting

  • Detailed email reporting of action items and solutions
  • Repository of notes helps define global and local detail
  • Hide/show causes tool focuses areas of immediate interest
  • Established and adaptable reporting requirements
  • Track changes tool facilitates team collaboration

Innovative & Intuitive Features

  • Innovative cause creation with drag-and-drop functionality
  • Attach pictures, videos and documents
  • Multiple layout views provide user-defined formatting
  • Unique preference settings personalize appearance and features
  • Cause attributes visually display data and link functionality

Included with your license

Support Framework

  • Integrate existing software systems and work processes with our API. (API valid only with Corporate License)
  • Authenticate with user account, SAML 2.0 or Active Directory. (Valid only with Corporate License)
  • Build application skills and feature awareness with self-paced tutorials.
  • Take advantage of our inclusive support and expert service.
  • Access the latest features with centrally applied updates.
  • Enjoy compatibility across multiple browsers regardless of the operating system or device.
  • Choose between English, Spanish and Portuguese localizations. New languages coming soon!
  • Backup and retain data for 14 days.

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See RC Pro® in action

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Discover how RC Pro can integrate evidence-based problem solving into your business. Tell us a little about your team and we'll follow up quickly to arrange a walkthrough.

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RealityCharting® Desktop

The same analysis, installed behind your firewall

RealityCharting Desktop is the installed Windows application for organizations that need their root cause analysis to stay on their own network. Charts and their supporting evidence are built and stored on machines you control — no cloud account to provision, and no dependency on a connection while your team is on site.

It is built on the same Apollo Root Cause Analysis™ method and charting engine as RC Pro®, so charts and terminology stay consistent across your organization however each team chooses to work.

  • Installs on Windows workstations your IT team manages
  • Runs offline — suitable for isolated and air-gapped networks
  • Files stored on your own servers, under your retention and backup policy
  • Same Apollo Root Cause Analysis™ methodology and charting as RC Pro®
  • Volume and site licensing for teams, plants and whole enterprises
  • Versioned installers and named support contacts for your administrators

One difference to be aware of: built-in reporting is an RC Pro® capability. Desktop builds and stores the charts themselves — if your teams also need reporting, RC Pro is the better fit.

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On-premises deployment

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Tell us a little about your deployment and we'll come back to you with system requirements, licensing options and a quote.

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