Discovery-based learning that offers the ultimate flexibility — access whenever and wherever the student needs exist. Learn the essentials of our problem-solving approach with varied activities, curated readings and numerous exercises.
$495/ per seat
Instructor-led training to become a certified Apollo RCA facilitator — the foundations and practical application of the Apollo method, plus how to lead and facilitate group problem-solving efforts. Includes RC Coach® (6-month access), RC Pro® (1-year access), and a 4-hour instructor-led virtual session.
$1,295/participant
Choose a class date to add to cart:
Classes require a minimum of 5 participants; if the minimum isn't met, the training will be rescheduled.
Customized face-to-face onsite instructor-led training to support your continuous improvement goals over a number of days (1, 2 or 3 days). On-site training requires a minimum of 10 participants.
Request on-site training →How it works
Self-Paced Online
For those who need greater flexibility in how they learn, we offer this highly interactive self-paced root cause analysis training module, RC Coach®. You will gain insight into processes and principles from discovery-based learning, all the while building a causal-thinking mindset and a firm grasp of the RC Pro® software.
RC Coach® offers a self-paced online learning experience designed to teach how Apollo RCA™ and RC Pro® can be used to understand and solve your most pressing problems.
RC Coach® utilizes discovery-based learning to teach processes and principles. This course yields essential skills that lead the learner on a path to discovering new knowledge.
Participants learn to approach a problem with a causal-thinking mindset. With practice, they gain confidence and contribute immediate value with their proficiency in the RC Pro® software.
Ready to supercharge your Apollo Root Cause Analysis™ training? RC Coach® and RC Pro® software are designed to work together to empower you to become a more effective problem solver. Take advantage of our training + software package and maximize their impact!
Save $95 and get the full package!
RC Coach® is normally provided with training options that include software, but it is also available on its own. A common example is someone who has taken the classroom training and is in need of refresher training.
See RC Coach® on its own →Why it matters
Problem-solving is generally understood as the process of finding solutions to a difficult or complex issue and, as you will see, it is more specifically about eliminating, changing or controlling causes.
The best solutions are often unfamiliar and novel because they are attached to causes that might otherwise be overlooked by common methods.
To more readily discover opportunities for solutions you will need to understand as many causes as are sufficient and necessary for any given event.
Causal relationships are defined by cause-and-effect principles that allow us to put form to the structure of reality.
The Apollo Root Cause Analysis methodology is a new way of thinking that goes far beyond traditional problem-solving processes. It facilitates the creation of a common reality using input from all stakeholders to produce an evidence-based understanding of the problem.
You will learn there is no such thing as a single “right” answer, and it is not the mythical root cause we seek. Instead we are looking for any number of effective solutions found in a connected set of proven causes.
The ability to prevent a significant event from recurring may be measured in any number of ways, such as cost savings, cost avoidance, reduced risk, increased reliability, improved productivity and competitive advantage.
When your team's solutions are objectively assessed and implemented on proven causes rather than through people-centric guessing and voting, repeat events will be eliminated.
Training your employees to think causally leads to minor problems being fixed before they cause big problems. The well-trained team will come to their next meeting with causes and evidence, while the untrained team will come with stories and opinions. The time saved and the resulting quality of solutions justify the investment in training many times over.
On-site & team training
Tell us about your team and the problems you're working on, and we'll come back with formats, dates and pricing. On-site sessions run 1–3 days and need a minimum of 10 participants.
Tell us about your team and goals, and we'll recommend the right training path.
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